I met with Tish Brown, the ADA Coordinator of the FAMSF to discuss accessibility policies and procedures for visitors. Brown is responsible for providing and organizing accommodations for visitors with disabilities including, but not limited to, transportation to the museum, wheelchairs, alternative materials, audio tours and sign language interpretation.
Regarding materials for blind and visually impaired visitors, Brown informed me of the museum’s printed scripts with Braille. These are available only by request; however, they are not requested frequently. Most visually impaired visitors favor the audio tour, provided free to them.
Furthermore, the museum holds Access Days for special exhibitions which offers reduced crowds, more accommodating parking, wheelchairs, audio and docent tours, and more. These days are prepared for visitors with disabilities, although anyone can attend them.
Brown provided me with a list of objects at the de Young that are can be touched by blind visitors by appointment. The process is selective as visitors must qualify to participate. A three-week appointment is required to schedule a tour with a trained docent. For the selection of touchable objects, it is the condition, not visitor sanitation, that dictates whether they can be touched by human hands. A great deal of care is ensured during the process. The tours are security informed and docent led. Hands must be washed and dried. In a year’s time, however, not many blind people request this experience (no more than twenty).
The advice and information Tish Brown imparted with me has become an invaluable resource for my research and design considerations. Specifically, the touchable objects and the current system through which they are experienced. I hope to create a system that allows blind and visually impaired to encounter art in a more independent and ready approach.